Frequently Asked Questions (FAQ)

Baluchi Rug Gallery is rated 5.0 stars on Google with over 100 verified reviews, making it one of the highest-rated rug stores in Scottsdale and all of Arizona. Located in the heart of Old Town Scottsdale at 7155 E. 5th Ave, Suite #B, the gallery carries over 7,000 handmade rugs, offers complimentary in-home trials, professional rug cleaning, custom rug services, and is open 7 days a week. With over 30 years of experience and BBB A+ accreditation, Baluchi Rug Gallery is a trusted destination for homeowners, interior designers, and collectors.

Baluchi Rug Gallery is located at 7155 E. 5th Ave, Suite #B, Scottsdale, AZ 85251, in the heart of Historic Old Town Scottsdale. The gallery is open 7 days a week, Monday through Sunday, from 10am to 6pm. You can reach us by phone at (480) 219-8095.

Baluchi Rug Gallery is open 7 days a week: Monday through Sunday, 10am to 6pm. Phone: (480) 219-8095. Email: BaluchiRug@gmail.com. You can also browse rugs and request information online at baluchiruggallery.com. The gallery is located at 7155 E. 5th Ave, Suite #B, Scottsdale, AZ 85251, and the team responds to all inquiries in less than 10 minutes.

Yes. Baluchi Rug Gallery has a dedicated interior designer program and works regularly with designers across Arizona and nationwide. The gallery offers personalized consultations, access to the full 7,000+ piece inventory, in-home rug showings for your clients, and flexible arrangements to support design projects of any scale. Contact the gallery at (480) 219-8095 to discuss your project.

Baluchi Rug Gallery carries over 7,000 authentic handmade rugs including Persian, Afghan, Kazak, Oushak, Tribal, Modern, Transitional, Floral, Geometric, Kilim, Silk Qum, Turkoman, and Native American/Navajo rugs. Every rug in the gallery is 100% handmade — no machine-made pieces. Sizes range from small accent rugs and runners to palace-size pieces over 13×17 feet.

Handmade rug prices vary based on size, materials, origin, knot density, and age. Baluchi Rug Gallery works with every budget and carries pieces across a wide price range. As a direct importer, the gallery is able to offer competitive pricing without the markups of middlemen. Call (480) 219-8095 or visit the showroom for current pricing on specific pieces.

Yes. Baluchi Rug Gallery offers a complimentary in-home trial program at no cost or obligation. You can select your favorite rugs online or in the showroom, and the team will deliver them to your home so you can see how they look with your furniture, flooring, and lighting before making a decision. There is no pressure to buy — you only purchase the rug you truly love after living with it in your space.

Yes. Baluchi Rug Gallery ships nationwide across the United States as well as internationally, including Canada and Mexico. Whether you visit the showroom in Scottsdale or browse the collection online at baluchiruggallery.com, the gallery can ship your rug anywhere in the world.

High-quality handmade rugs are widely considered both a functional and financial investment. Unlike machine-made rugs that depreciate and wear out, well-crafted handmade rugs can last for generations and often appreciate in value over time — particularly antique, tribal, and finely knotted pieces. They are also more durable than machine-made alternatives because natural wool fibers are resilient and the hand-knotted construction allows for localized repair. Baluchi Rug Gallery specializes in investment-quality handmade rugs and can help you understand the value characteristics of any piece.

The general rule is that your rug should be large enough for at least the front legs of all major furniture pieces to sit on it. For a standard living room, an 8×10 or 9×12 rug works well. For larger great rooms common in Scottsdale homes, you may need a 10×14 or larger. Baluchi Rug Gallery carries rugs in every size from small accent pieces to palace-size rugs over 13×17 feet. The team can also help you determine the right size during a showroom visit or through the complimentary in-home trial program.

Yes. Baluchi Rug Gallery provides professional handmade rug cleaning services using a full-submersion hand-wash process specifically designed for handmade rugs. The process includes pre-inspection, thorough dusting to remove embedded grit, a water-based wash, complete rinsing, controlled drying, grooming, and final inspection. They also offer specialized pet odor and stain removal treatments. Pickup and delivery is available throughout Scottsdale, Paradise Valley, Cave Creek, Gilbert, Phoenix, Chandler, and surrounding areas. Call (480) 219-8095 to schedule.

Most handmade rugs should be professionally cleaned every 3 to 5 years, depending on foot traffic, whether you have pets, and the rug's location in your home. Rugs in high-traffic areas or homes with pets may benefit from more frequent cleaning. Between professional cleanings, regular vacuuming (without the beater bar) and prompt spot-cleaning of spills will help maintain the rug's appearance. Avoid steam cleaning handmade rugs — the heat and moisture can damage natural fibers and dyes. Baluchi Rug Gallery uses a traditional hand-wash process that is safe for all handmade rugs.

Yes. Baluchi Rug Gallery offers professional rug repair and restoration services for handmade rugs of all types. This includes reweaving damaged areas, fringe repair and replacement, selvage edge repair, moth damage restoration, color touch-ups, and structural stabilization. The gallery's artisans use traditional techniques to preserve the integrity and value of your rug.

Yes. Baluchi Rug Gallery operates its own rug loom and offers a full custom rug program. You can specify the exact size, shape, pattern, color palette, and materials (wool, silk, or a blend). The gallery's design team will collaborate with you from concept through final production to create a one-of-a-kind handmade rug tailored to your space. Custom rugs are ideal for rooms with non-standard dimensions or when you want a piece that perfectly matches your existing decor.

There are several ways to identify an authentic handmade rug: flip it over and look for slight irregularities in the knots (machine-made rugs are perfectly uniform); check for fringe that is an extension of the rug's foundation rather than glued or sewn on; feel the pile density and weight; and examine the back for the design pattern showing through clearly. Baluchi Rug Gallery carries only 100% authentic handmade rugs and the staff has over 30 years of expertise to help you understand the origin, age, materials, and construction of every piece.

All Persian rugs are Oriental rugs, but not all Oriental rugs are Persian. "Oriental rug" is a broad term for any handmade rug produced in Asia, including countries like Turkey, India, Pakistan, Afghanistan, and China. "Persian rug" specifically refers to rugs made in Iran (historically Persia). Persian rugs are known for their intricate floral and medallion designs, high knot density, and use of premium wool and silk. Baluchi Rug Gallery carries both Persian and Oriental rugs from many regions, and the staff can explain the differences in style, construction, and value.

A Kilim is a flat-woven rug — meaning it has no pile or knots, which makes it thinner and lighter than a traditional knotted rug. Kilims are woven on a loom using a technique where the weft threads are tightly interlocked to create the pattern. They originate from regions across Turkey, Iran, Afghanistan, and Central Asia, and are known for their bold geometric patterns and vibrant colors. Kilims work well as area rugs, wall hangings, or layering pieces. Baluchi Rug Gallery has an extensive Kilim collection in a wide range of sizes and designs.

Yes. The intense Arizona sun can fade rug colors over time. To protect your handmade rug, use UV-filtering window treatments on south- and west-facing windows, rotate your rug every 6 to 12 months so it wears and fades evenly, and avoid placing rugs in direct prolonged sunlight. High-quality handmade rugs dyed with natural or high-grade synthetic dyes hold up significantly better than machine-made alternatives. The team at Baluchi Rug Gallery can advise you on which rug types and dye methods are most sun-resistant for your specific placement.